In order to improve our ticket response time and quality of Combat Arms issues more efficiently, we would like to have all technical issues, bugs, and glitches submitted on the forums rather than through tickets. If you run into a technical issue, please report the issue on the Technical Support forum. For bugs and glitches, please submit issues to the Bug & Glitch Reporting forum.
When issues are reported through forum threads, we have access to details from multiple users for each issue, allowing us to pinpoint the nature of the problem quickly. Reporting in the forums also gives issues more visibility within the community and allows players to help each other with known fixes and workarounds.
Starting on Sept 17th, the Technical Support and Bug/Glitch ticket categories will be removed and open tickets will be closed. If you have an open ticket in either of these categories, please search the appropriate forum for similar issues and submit a new thread if one does not already exist. Please read the “How to Write a Good [Bug] Report” & “Crash/Latency & Common Errors” threads before submit an issue on the forums.
Thank you for working with us to make Combat Arms a better game!
--Combat Arms Command--